Shipping & Returns

We’re a small but mighty creative collective, and we take great care in how your items are produced and shipped. Below you’ll find details on how we handle shipping and returns for both our print-on-demand products and our handmade items.

Print Products (Posters, Magnets, Cards, Canvas, Etc.)

These items are made to order and fulfilled by our trusted print partner.

  • Production Time: 2–4 business days

  • Shipping Time: Varies by destination, typically 5–7 business days (U.S.)

  • Shipped From: U.S.-based fulfillment centers

  • Packaging: Items may arrive separately from handmade products

Returns & Exchanges:
Since these items are custom-printed, we do not accept returns. However, if your order arrives damaged or incorrect, please reach out to us within 7 days of receiving your item, and we’ll make it right.

Handmade Items (Crochet, Book Carvings, Upcycled Art)

These pieces are lovingly made and shipped by the Jack & Co. Creative team.

  • Processing Time: 3–5 business days (unless otherwise noted)

  • Shipping Time: Typically 3–5 business days (U.S.)

  • Shipped From: Pittsburgh, PA

Returns & Exchanges:
Due to the handmade nature of these items, returns are not accepted. If there is an issue with your order, please contact us and we’ll be happy to help resolve it.

Questions or Concerns?

Reach out to us at: jack@jackandcocreative.com